Coronavirus (COVID-19) Response

The University of British Columbia, including the Okanagan campus, is responding to the spread of COVID-19 virus.

For the latest updates, resources and FAQs, please visit www.ubc.ca.

UBC UPDATES

Past updates

OKANAGAN UPDATES

Use of non-medical masks

Effective Wednesday, September 16, 2020, UBC students, faculty, staff and visitors are required to wear non-medical masks, when indoors on our campuses.

The requirement to wear non-medical masks indoors recognizes that transmission is reduced when face masks are worn in conjunction with physical distancing and other safety practices.

There are some exceptions to wearing masks inside buildings on UBC premises.

Learn more about UBC’s policy on non-medical masks.

Campus Safety Rules

UBC has developed some campus rules to ensure the health and safety of our community:

  1. Assess yourself daily for COVID-19 symptoms.
  2. Stay home if you are ill.
  3. If you have been exposed to someone or have symptoms of COVID-19, complete the BC self-assessment tool and follow the instructions provided.
  4. Stay physically distant as much as possible.

See the complete list of COVID-19 Campus Rules [Updated December 15, 2020].

 

Support

UBCO Health & Wellness

Anyone who is concerned they, or someone they have been exposed to, may be experiencing symptoms of COVID-19 should contact their health-care provider or call public health at 811.

UBCO Health & Wellness (UNC 337) are still available; however, most of our services have moved to virtual delivery. For details, visit Health & Wellness.

MENTAL HEALTH & WELLBEING UBCO CURRENT STUDENT SUPPORT PROSPECTIVE STUDENT SUPPORT

OKANAGAN CAMPUS OPERATIONS

Although the Okanagan campus remains open, operations and activities are modified:

  • Most courses are being delivered online.
  • Many faculty and staff are working remotely.
  • Many events at UBC have been postponed, cancelled or moved online; see status of events for details.

Study Spaces (Students)

A limited number of study spaces have been set aside for students taking in-person courses or living on campus, plus a small number of visiting students from the community.

See Study Spaces.

Meeting Spaces (Faculty and Staff)

A limited number of bookable spaces are now available for infrequent meetings or events that cannot be done effectively online.

See Meeting Spaces.

Building Access & Hours

Due to reduced activity on campus, UBC Okanagan has limited access to certain spaces in academic and administration buildings and reduced buildings hours. See Limited Building Access & Hours.

Service Modifications

The following information is subject to change at any time. Details for faculties, departments and units will be added as information becomes available. Check back often for updates.

To update or add your unit details, contact your designated communicator or university.relations@ubc.ca.

Student Services

ABORIGINAL PROGRAMS & SERVICES

Effective date: September 8

ACADEMIC ADVISING

Effective date: September 8

ATHLETICS (UBCO Heat)

  • For details, cancellations and closures, visit the Recreation website.

AWARDS & FINANCIAL SUPPORT

Effective date: September 8

  • Admissions & Awards team working remotely.
  • All available by email and Skype for Business.

BOOKSTORE

Effective date: September 8

  • Open; capacity of 27 people in the store.
  • Online orders available.

COLLEGIA

Effective date: September 8

  • All Collegia are closed.

COMMUNITY SERVICE LEARNING

Effective date: September 8

  • Programming is cancelled until further notice.

CO-OP OFFICE (ARTS, FINE ARTS, HUMAN KINETICS, MANAGEMENT, MEDIA STUDIES, SCIENCES)

Effective date: September 8

  • coop.ok@ubc.ca monitored by staff remotely.
  • Appointments by Skype.

DISABILITY RESOURCES

Effective date: September 8

  • All services being provided online only.
  • Exam accommodations information is available. Read more.
  • Contact the DRC at drc.questions@ubc.ca.

ENROLMENT SERVICES

Effective date: September 21

  • Staff working remotely and unavailable for walk-in traffic.
  • All services provided online only.
  • Contact Student Services.

GO GLOBAL

Effective date: September 8

INTERNATIONAL PROGRAMS & SERVICES

Effective date: September 8

International Student Initiative

Effective date: April 3

  • All members of the team are working remotely.
  • Prospective and Admitted International students being served via direct email, virtual advising/events and frequent communications.
  • Direct inquiries to the Ask UBC webform.

RECREATION

Effective date: September 8

  • In-person and virtual programs and events offered.
  • Hangar Fitness Center open.
  • For details, cancellations and closures, visit the Recreation website.

SEXUAL VIOLENCE PREVENTION & RESPONSE OFFICE (SVPRO)

Effective date: September 8

  • Team working remotely and available by email.
  • Crisis support is available 24/7 at 250-807-9640

STUDENT EXPERIENCE OFFICE & CAREER SERVICES

Effective date: September 8

  • All services moved to online delivery.
  • Contact: getinvolved.ubco@ubc.ca.

STUDENT HOUSING/RESIDENCES

STUDENT LEARNING HUB

Effective date: September 8

  • All services being provided online only.
  • For details and tutor schedules, visit Student Learning Hub.

Student Recruitment & Advising

Effective date: April 3

  • All team members are working remotely.
  • Prospective and Admitted domestic student advising available online.
  • Contact domestic recruitment team at recruitment.ok@ubc.ca.

WORK STUDY

Effective date: September 8

 

Faculties, Academic & Research Services

CENTRE FOR TEACHING AND LEARNING

Effective date: September 8

LIBRARY

Effective date: September 8

  • Library spaces remain closed.
  • Services provided remotely.
  • For updates, visit the Library website.

PROVOST AND VICE-PRESIDENT ACADEMIC

Effective date: September 8

  • All staff working remotely and available by email. Visit Provost website.

ARTS AND SOCIAL SCIENCES, IRVING K. BARBER FACULTY OF

Effective date: September 8

CREATIVE AND CRITICAL STUDIES, FACULTY OF

Effective date: September 8

  • See FCCS updates.

EDUCATION, OKANAGAN SCHOOL OF

Effective date: September 8

ENGINEERING, SCHOOL OF

Effective date: September 8

GRADUATE STUDIES, COLLEGE OF

Effective date: September 8

MANAGEMENT, FACULTY OF

Effective date: March 26

SCIENCE, IRVING K. BARBER FACULTY OF

Effective date: September 8

Southern Medical Program, Faculty of Medicine

Effective date: September 8

MAKERSPACE

Effective date: April 3

  • Closed.

RESEARCH (VPRI)

Effective date: March 24

RESEARCH SERVICES, OFFICE OF

Effective date: March 24

  • All staff are working remotely and available by email.
  • Services are available via phone or videoconference.
  • Contact ORS.
  • Funding agency updates.

 

Administrative Services

CAMPUS MAIL

Effective date: September 8

  • On-campus support available.
  • Users not on-site should suspend regular orders of perishable items.

CAMPUS OPERATIONS & RISK MANAGEMENT

Effective date: September 8

CAMPUS PLANNING

Effective date: September 8

  • campus.planning@ubc.ca or 250-807-8917.
  • Remote meetings only (phone or videoconference).
  • Staff unavailable for walk-in traffic.

CAMPUS SECURITY

Effective date: September 8

  • On-campus support, first-aid, and incident response remains available.
  • Walk-ins encouraged to contact by phone or email.
  • For non-emergency requests or inquiries contact 250-807-9236 or security.ubco@ubc.ca.
  • In an emergency, contact Campus Security at 250-807-8111.
  • SALTO administration office hours limited (Mon, Wed & Fri from 10 a.m. to 2 p.m. only).

CONFERENCES AND ACCOMMODATIONS

Effective date: September 8

  • Closed for the 2020 season.
  • Guest and Group Accommodation will resume for May to August 2021.

DAYCARE (UNIVERSITY CHILDREN’S LEARNING CENTRE)

Effective date: September 8

  • Visit daycare website for details.

DEPUTY VICE-CHANCELLOR AND PRINCIPAL

Effective date: September 8

  • All staff working remotely and available by email. Visit DVC website.

DEVELOPMENT & ALUMNI ENGAGEMENT

Effective date: September 8

ENERGY MANAGEMENT

Effective date: September 8

FACILITIES MANAGEMENT

Effective date: September 8

  • On-campus support remains available.
  • facilities.ok@ubc.ca is being monitored.
  • In an emergency, contact Campus Security at 250-807-8111.

FACILITIES PLANNING

Effective date: September 8

  • facilities.planning@ubc.ca or 250-807-8917.
  • Remote meetings only (phone or videoconference).
  • Staff unavailable for walk-in traffic.

FINANCE

Effective date: September 8

FOOD SERVICES

Effective date: September 8

HEALTH, SAFETY AND ENVIRONMENT

Effective date: September 8

  • On-campus support remains available.
  • hse.ok@ubc.ca is being monitored.
  • In an emergency, contact Campus Security at 250-807-8111.

HUMAN RESOURCES

Effective date: March 27

INFORMATION TECHNOLOGY OKANAGAN (IT)

Effective date: September 8

  • Service Desk in ADM remains closed for walk-ups.
  • For help, submit online tickets to IT Helpdesk or call 250-807-9000.
  • Onsite appointments between 8 a.m. and 4 p.m. can be requested; submit a Helpdesk ticket (New ticket -> Something Else).
  • Limited IT staff are working on campus and are dealing with a high volume of requests.
  • Visit IT updates.

OKANAGAN PLANNING AND INSTITUTIONAL RESEARCH

Effective date: March 17

  • All staff working remotely and available by email. Visit OPAIR website.

PARKING

Effective date: September 8

  • Operational with requests by phone and email.
  • Parking fees waived for Term 1 (September to December).
  • Parking rules remain in effect.

PROJECT SERVICES

Effective date: September 8

  • All staff are working remotely.
  • Phone or videoconference meetings encouraged.
  • Staff dispatched back to campus on a case by case basis; estimated travel/arrival time is 10 to 20mins.
  • Contact Project Services.

SUSTAINABILITY OFFICE

Effective date: September 8

  • sustainability.ok@ubc.ca or 250-807-8917.
  • Remote meetings only (phone or videoconference).
  • Staff unavailable for walk-in traffic.

UBC STUDIOS OKANAGAN

Effective date: September 8

  • Staff working remotely and available by email.
  • Production and support services available on campus in compliance with COVID-19 protocols.
  • Equipment loans available by appointment Monday and Friday from 9:30 a.m. to 4 p.m.
  • Contact ubcstudios.ok@ubc.ca or leave a message at 250-807-8416.

Re-occupancy & Resumption Plans

The health and safety of the UBC community remains a priority at all times. The re-occupancy and resumption of on-campus activities will be built on guiding principles focused on the health, safety and wellbeing of faculty, staff and students.

UBC’s approach will be anchored in health and safety guidance from provincial authorities; adopting a phased, gradual approach; recognizing that we may need to reinstate restrictions should public health guidance change.

For more information and resources related to UBC’s COVID-19 Safety Planning Framework, please visit the relevant website below:

For more information about the gradual and phased resumption of research activities on campus, please visit the Research + Innovation website.