Student Services

What food services are open on campus?

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What food services are open on campus?

Most food services will resume operation starting August 28. Please visit food.ok.ubc.ca to see what’s open on campus.

August 24, 2023 3:20pm Spaces, Buildings, Operations and Student Services Faculty, Staff, and Students

My travel or flights have been impacted by the wildfires, what will happen if I can’t get to Kelowna until after the start of term?

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My travel or flights have been impacted by the wildfires, what will happen if I can’t get to Kelowna until after the start of term?

Please rest assured that we will work closely with those impacted to ensure they have the flexibility they require to start the school year successfully.

Once you have confirmed your travel arrangements, if your arrival date is after the start of the term, we encourage you to do the following:

  • Log in to Canvas (UBC’s learning management system) using your Campus Wide Login (CWL) to review course resources your instructors have made available;
  • Reach out to your course instructors to explain your situation and seek guidance; and
  • Contact student advising if you require additional information or resources.
August 26, 2023 3:30pm Orientations and New Student Info and Student Services Faculty, Staff, and Students

Have transit services resumed on campus?

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Have transit services resumed on campus?

All regular scheduled service to the UBCO campus exchange has resumed, effective Tuesday, August 22, 2023.

Riders should visit bctransit.com for updates as many routes throughout the Okanagan have been impacted.

August 21, 2023 4:41pm Student Services Community, Faculty, Staff, and Students

What can I do to help?

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What can I do to help?

Many people have been asking us how they can help students who have been displaced and distressed by these events. Gifts to the UBC Okanagan Student Emergency Assistance Fund will help provide financial support to these students. Donations can be made at give.ubc.ca/projects/ubc-okanagan-student-emergency-assistance-fund/

August 21, 2023 4:38pm Student Services Community, Faculty, Parents, Staff, and Students

I have been displaced from my home, are there any financial supports available for students?

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I have been displaced from my home, are there any financial supports available for students?

If you have been displaced from your home or are facing financial challenges due to the wildfires, you can apply for Emergency Funding to request financial assistance through Enrolment Services.

August 21, 2023 4:33pm Student Services Parents and Students

Are in-person campus tours taking place?

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Are in-person campus tours taking place?

In-person campus tours have been cancelled until Sept. 4. UBCO will continue to offer live, virtual campus tours. Students can book a tour online.

August 23, 2023 6:50pm Orientations and New Student Info, Spaces, Buildings, Operations, and Student Services Community, Parents, and Students

What services are available or open on campus?

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What services are available or open on campus?

Campus operations will resume starting August 28. However, some departments and services may have limited staff due to evacuation orders and alerts. This may limit their hours of operation. Please visit their website for the most up to date information.

August 24, 2023 3:15pm Spaces, Buildings, Operations and Student Services Community, Faculty, Staff, and Students

I have family/friends that are coming to help me move in, are they allowed to stay in the hotels?

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I have family/friends that are coming to help me move in, are they allowed to stay in the hotels?

Effective August 23, the Provincial State of Emergency & Travel Restrictions for Kelowna was lifted. Restrictions are still in place for West Kelowna. Learn more at emergencyinfobc.gov.bc.ca

August 22, 2023 6:13pm Orientations and New Student Info and Student Services Parents and Students

When can I move into student housing?

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When can I move into student housing?

Move-in day will continue as planned on September 3. At this time, we are unable to accommodate early arrivals in student housing. We appreciate that there are exceptional situations that may require support. If this applies to you please reach out to us directly at arrivalexceptions.ubco@ubc.ca and we will be glad to work with you.

International students can contact the Global Engagement Office for additional support through ubco.global@ubc.ca.

August 23, 2023 6:49pm Orientations and New Student Info, Spaces, Buildings, Operations, and Student Services Parents and Students